ANZCP has a number of policies and terms and conditions, you can access these documents by clicking on the links below.
ANZCP Members will respect individuals’ rights, dignity and culture in the provision of out-of-hospital care. They will practice in a non-discriminatory manner, acknowledging the potential vulnerability of the individual as a patient.
By registering as a subscriber on ANZCP's website you agree to the following terms and conditions.
The Australian and New Zealand College of Paramedicine Ltd (ANZCP) puts the needs of our members first. We are committed to providing value-for-money membership services for our members. Our Refund Policy sets out the commitments we make to all our members and some of their responsibilities as members. To discuss your refund please contact us via email at firstname.lastname@example.org or call 0419 419 085.
ANZCP membership subscription is a non-refundable fee. New members and existing members should take all care to consider ANZCP membership benefits and fees before entering into or renewing their ANZCP membership. Membership applications will usually be determined within 15 working days and applicants will be advised of the outcome of their application.
In the case of a member making an application in writing to the General Manager within 30 days of making the payment, a refund will be considered. The application must state the reasons for the request of refund of membership fees. A $30 administration fee will apply to handle the process.
You may cancel your workshop booking without penalty or obligation by submitting to ANZCP an email giving at least 3 days notice prior to the relevant workshop. Cancellations made within three days of the workshop will not be refunded. If you are unable to attend for any reason you may have someone substitute for you – just call ANZCP prior to the event on 0419 419 085 to advise of the change. If insufficient registrations are reached or presenters become unavailable ANZCP has the right to cancel workshops and full refunds will be given. ANZCP takes no responsibility for any additional costs incurred to the registrant.
You may cancel your conference booking without penalty or obligation by submitting to ANZCP an email giving at least 7 days notice prior to the relevant conference. After this date, payment of 50% of the full fee will be charged to cover expenses, including lost revenue. Cancellations made within three days of the conference will not be refunded. If you are unable to attend for any reason you may have someone substitute for you – just call ANZCP prior to the event on 0419 419 085 to advise of the change.
If insufficient registrations are reached or presenters become unavailable ANZCP has the right to cancel conferences and full refunds will be given. ANZCP takes no responsibility for any additional costs incurred to the registrant.
If a member is not satisfied with the ANZCP merchandise, members are to contact the ANZCP General Manager within 5 business days of the delivery date. ANZCP does not provide a refund or replacement if you change your mind. Your must have your proof of purchase (receipt) available for ANZCP to review.
ANZCP is happy to exchange sizes if the item still has its tags and is undamaged. Members are responsible for the additional postage costs with exchanged merchandise. Shipping and handling fees are non-refundable. All returns must be pre-paid by the buyer. Please allow 10 days from the day you return your product for your account to be credited or your exchange product to be redelivered.
For faulty items, these will be inspected by ANZCP and if the item is deemed to be faulty due to manufacturing, ANZCP will replace or refund free of additional postage changes. If deemed not to be faulty, it will not qualify for an exchange or refund under this return type.
ANZCP’s Board and General Manager are responsible for adopting this policy.
ANZCP’s Board and all staff members, contractors and volunteers are responsible for the implementation of this policy. ANZCP General Manager is responsible for monitoring changes in Privacy legislation and for reviewing this policy as and when the need arises.
As with many websites, we gather information about how visitors use our website. We may use the information we collect to:
We always use industry-standard encryption technologies when transferring and receiving member and customer data communicated to or from our website. We do not transmit, process or store credit/debit card data through our website. Our online payment gateway adhere to all PCI DSS requirements. The security of our stakeholder information is of great importance to us, and we will take all reasonable precautions to ensure that your details are protected.
We take great care with the information we hold about you. Our aim is to ensure that any details are securely protected from misuse, loss, and unauthorised access, modification or disclosure. We will take reasonable care to make sure that we keep your information in an accurate, complete and up to date manner. When that information is no longer needed, it will be permanently destroyed or de-identified.
Whilst it is true that no system is ever completely secure, we believe the measures we have implemented provide appropriate protection.
You may be able to access external websites by clicking on links we have provided on our website. However, these websites are not subject to our privacy standards, policies and procedures, and we expressly disclaim any loss or liability arising in relation to your access to, or any information you disclose on, those websites. You will need to contact or review those websites directly to ascertain their privacy standards, policies and procedures.